Yes, we are registered with various Medical Aid Schemes.
Are tuck and medical expenses included in the fee
Tuck and medical expenses are not included in the fee
How soon / often can residents receive phone calls or visits?
We operate on a points system and through this residents gain privileges as they progress on the program. First phone calls will not take place sooner than 6 weeks and thereafter visits will be earned.
Is family expected to be involved?
Family participation is strongly encouraged as this has a significant bearing on the resident’s recovery. Our family liaison offer offers support and guidance to families and attendance to ToughLove is strongly encouraged
What happens if a resident has children?
Our social worker liaises between the resident and the guardian of the children to facilitate phone calls and visitations at an appropriate time in the resident’s program.
Can I finance the program fee?
Yes, financing is available from First Health Finance, access their website and complete the online form www.fhf.co.za